Adax support engineers are experts in every aspect of system development including software, hardware, integration and deployment. This level of knowledge and expertise enables customers to deploy their applications quickly, easily and successfully. Adax’s post deployment support maintain the solution and extend its life cycle.
Adax offers various aspects of pre and post sales technical support including:
• An assigned Technical Support Engineer as a single point of contact
• Email and Telephone Support, including 24 x 7
• Adax documentation and technical library
• On-site technical support
• Product Training
• Individual System Development
• Downloadable drivers, patches and software releases
• Extended Hardware Warranty
In addition to working with customers, Adax engineers work closely with systems and software partners to ensure interoperability of best of breed products.
To request assistance from Adax Support please contact us here.
Corporate HQ
adax inc
2900 Lakeshore Ave
Oakland
CA 94610
USA
Tel: +1 (510) 548 7047
Fax: +1 (510) 548 5526
China Support Office covering Asia-Pacific
adax china
Unit B-4 27floor,
No. 888 Wan Hang Du Road
Shanghai 200042
China
Tel/Fax: +86 21 63868802